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It's Here: Redfin 3.0

Redfin, there you go again, being your usual helpful self! Recently, you launched Redfin 3.0, your latest and greatest customer service move that promises buyers and sellers a one-on-one relationship with an agent. Hooray! Good news, right? Well, pump the brakes, there might be a catch. In order to provide customers with that personalized experience, Redfin is hiking up their prices by an average of 16 percent. But most folks will still be getting some kind of commission refund? Yeah, we're a little confused, too, but we applaud the effort. [Redfin]